01
Connect Your Store
Under 2 minutes
02
Configure Your AI
About 5 minutes
03
Start Taking Calls
Instant
Step 01
Connect Your Store
Link your Shopify store to Barpel in seconds. We securely sync everything your AI needs to deliver outstanding customer support from day one.
What gets synced
Product Catalog
Names, descriptions, prices, variants, and images
Order Data
Order status, tracking numbers, fulfillment details
Store Policies
Return, refund, and shipping policies
Customer Profiles
Purchase history, preferences, and contact info
One-click Shopify integration
Setup time: Under 2 minutes
- OAuth-based secure connection with no passwords stored
- Initial sync completes in under 60 seconds for most stores
- Real-time webhook updates keep everything current
- Works with Shopify Basic, Shopify, Advanced, and Plus plans
Step 02
Configure Your AI
Customize how your AI assistant speaks, what policies it enforces, and when it escalates to your team. No coding required.
What you configure
Voice Persona
Tone, vocabulary, greeting style, and personality
Return Policies
Return windows, conditions, exceptions, and processes
Escalation Rules
When to transfer, who to notify, priority levels
Brand Voice
Company name pronunciation, taglines, and key phrases
Teach it your brand voice
Setup time: About 5 minutes
- Choose from professional, friendly, or casual voice personas
- Set custom return windows and condition requirements
- Define escalation triggers based on sentiment or topic
- Preview your AI in a test call before going live
Step 03
Start Taking Calls
Get a dedicated phone number, forward your existing line, or embed a call widget on your site. Your AI is ready to answer every customer call.
What you get
Dedicated Number
Local or toll-free number assigned to your store
Real-Time Analytics
Call volume, resolution rate, and satisfaction scores
Multilingual Support
30+ languages detected and spoken automatically
24/7 Availability
AI answers every call, day or night, no exceptions
Go live instantly
Setup time: Instant
- Choose a local or toll-free number in your preferred area code
- Forward your existing support line to Barpel during off-hours
- Monitor live calls and step in anytime from your dashboard
- Receive daily summaries of call outcomes and customer feedback
Total setup time: under 10 minutes
100+
Stores connected
2M+
Calls handled
94%
First-call resolution
Ready to get started?
Set up Barpel in minutes and let AI handle your customer calls starting today.