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Company Facts
Boilerplate
Barpel AI is an AI-powered voice support platform for e-commerce. Founded in 2024 and headquartered in San Francisco, Barpel enables online stores to automate customer phone support with conversational AI that handles order tracking, returns, product questions, and cart recovery in 30+ languages. Over 500 merchants trust Barpel to deliver 24/7 voice support, reducing costs while improving customer satisfaction. The company is backed by leading investors and has processed over 2 million AI-handled calls since launch.
Press Releases
Barpel AI Raises $18M Series A to Scale AI Voice Support for E-Commerce
Barpel AI, the leading AI voice support platform for e-commerce, announced an $18 million Series A funding round led by Accel Partners, with participation from existing investors Sequoia Scout and Y Combinator.
Read full releaseBarpel AI Surpasses 2 Million Customer Calls Handled by AI
Barpel AI reached a major milestone today, having processed over two million AI-handled customer support calls for e-commerce merchants since its launch earlier this year.
Read full releaseBarpel AI Launches Publicly with Shopify Integration and 30+ Language Support
After six months of private beta with select Shopify merchants, Barpel AI opened its doors to all e-commerce brands. The platform offers one-click Shopify integration and supports voice conversations in over 30 languages.
Read full releasePress Contact
For media inquiries, interview requests, or additional assets, reach out to our communications team. We typically respond within 24 hours.
press@barpel.ai